Privacy Policy
Last Updated: January 8, 2026
Pack Banditz Seed Bank (“Pack Banditz,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (the “Site”), place an order, subscribe to our communications, or otherwise interact with us.
1. Information We Collect
We may collect information that you provide directly to us, information collected automatically, and information from third parties.
A. Information you provide
- Contact information: name, email address, phone number (if provided).
- Order information: billing/shipping address, items purchased, order notes, and communications with customer support.
- Account information (if you create an account): username, password (stored securely by our platform/provider).
- Marketing preferences: email subscription status, communication preferences.
B. Information collected automatically
When you use the Site, we may collect:
- Device and usage data: IP address, browser type, operating system, referring pages, pages viewed, links clicked, time spent.
- Cookie and similar technology data: to remember preferences, enable site functions, and analyze performance.
C. Information from third parties
We may receive information from:
- Payment processors (e.g., card processors and/or crypto-enabled payment partners) regarding payment status and confirmations (we do not receive or store full card numbers from most processors).
- Email marketing providers (e.g., MailerLite) regarding subscription status and campaign engagement (opens/clicks) where enabled.
- Shipping/logistics tools (if used) to fulfill deliveries.
2. How We Use Your Information
We use your information to:
- Process and fulfill orders (including shipment notifications and order updates).
- Provide customer support and respond to inquiries.
- Operate and improve the Site (analytics, troubleshooting, performance).
- Send marketing communications if you opt in (promotions, drops, announcements). You can unsubscribe at any time.
- Security and fraud prevention (protect the Site, our customers, and our business).
- Legal compliance (tax, accounting, and regulatory obligations where applicable).
3. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enable core website functionality (e.g., cart, checkout, preferences).
- Measure and improve website performance.
- Support marketing and analytics (where enabled).
You can control cookies through your browser settings. Disabling cookies may affect site functionality.
4. How We Share Your Information
We may share information in the following situations:
- Service providers: hosting, analytics, email delivery, payment processing, shipping/label services, and customer support tools—only as needed to provide services.
- Business transfers: if we are involved in a merger, acquisition, financing, or sale of assets.
- Legal requirements: if required by law, subpoena, or to protect rights, safety, and security.
- With your consent: when you explicitly authorize sharing.
We do not sell your personal information in the traditional sense. If you use a “Do Not Track” signal, note that many websites do not respond uniformly to such signals.
5. Payments (Including Crypto-Enabled Payments)
If you pay through third-party payment providers (including crypto-enabled options), your payment information is handled by those providers under their own privacy practices. We receive confirmation details necessary to process your order (e.g., paid/unpaid status, transaction reference), but we do not control the provider’s handling of your payment data.
6. Email Marketing and Text Communications
If you subscribe, we may send emails about promotions, product drops, and updates. You can unsubscribe using the link in any marketing email.
If you provide a phone number, we may use it for order-related communications (shipping updates, delivery issues) and for marketing only if you explicitly opt in (where applicable).
7. Data Retention
We retain personal information only as long as necessary to:
- Fulfill orders and provide support,
- Maintain business records,
- Comply with legal, accounting, and tax requirements,
- Resolve disputes and enforce agreements.
8. Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your information. However, no online system is 100% secure, and we cannot guarantee absolute security.
9. Your Privacy Choices and Rights
Depending on where you live, you may have rights to:
- Request access to personal information we hold about you,
- Request correction or deletion (subject to legal obligations),
- Opt out of marketing communications.
To make a request, contact us using the information in the “Contact Us” section below.
10. Children’s Privacy
Our Site is not intended for individuals under 18 (or the age of majority in your jurisdiction). We do not knowingly collect personal information from minors. If you believe a minor has provided us information, contact us and we will take appropriate action.
11. International Visitors
If you access the Site from outside the United States, your information may be transferred to and processed in the United States, where privacy laws may differ.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date at the top indicates when changes were made. Continued use of the Site after updates means you accept the revised policy.
13. Contact Us
For questions or privacy requests, contact:
Pack Banditz Seed Bank
Email: info@packbanditzseedbank.com